Free artworkFree DeliveryReply time: Within one working day
info@madlymerch.co.uk

How It Works

A straightforward route from your first idea to approved artwork, production and delivery.

  1. Start here
    Temporary review photograph: close-up product stitching

    Share the idea

    Send a finished file, rough sketch, logo or written description to get the conversation started.

    A file, sketch or idea is enough
  2. Shape it
    Temporary review photograph: embroidered patch detail

    Review the artwork

    We shape the production artwork with you and work through the revisions you need.

    Free artwork and revisions
  3. Sign it off
    Temporary review photograph: round custom patch

    Approve the design

    Production begins only after you approve the artwork and agreed product details.

    Nothing starts before approval

The route

Four clear steps.

You stay involved from the first brief to the final approval.

  1. 01

    Send the idea

    Share the product, artwork or sketch, approximate quantity and any deadline.

  2. 02

    Review the artwork

    Artwork is free, with unlimited revisions until the production artwork is ready.

  3. 03

    Approve the brief

    Confirm the artwork and agreed product details before production starts.

  4. 04

    Production and delivery

    The standard lead time is typically 3–4 weeks after artwork approval, with delivery included.

✓

Free artworkArtwork and revisions included

✓

Free deliveryIncluded with every order

✓

3–4 weeksTypically 3–4 weeks after artwork approval.

Temporary review photograph: close-up product stitchingReview the detail

Artwork support included

You do not need finished artwork to begin.

A logo, sketch, reference image or written idea gives us enough to start a useful conversation.

  • Share what you have
  • Review and revise
  • Approve with confidence
Read the artwork guide

What is included

Useful support from the first message.

The practical details stay visible throughout the process.

  • Free artwork

    Artwork is included, with unlimited revisions before approval.

  • Clear next steps

    We will explain what we need and what happens next.

  • Delivery included

    Free delivery is included with every order.

  • Reply within one working day

    We aim to respond to enquiries within one working day.

Ready to begin?

Send us the brief in your own words.

The product, approximate quantity and any deadline are enough to start.

  • Free artwork
  • Within one working day
  • Free delivery

JPG, PNG or WebP under 3MB.

Reply within one working day.